Appointment Setting Campaign
Appointment setting is the process where customer service representatives make appointments on the behalf of business with the prospective client. It is the process where warm leads are converted into confirmed sales appointments. Appointment setting is used by various businesses to track down the relevant decision maker in order to provide their services. Appointment setting is an outbound call center campaign.
There are two types of appointment setting campaign one is appointment setting campaign for Business-to-Business (B2B) and the other is Business-to-Consumer (B2C). Leads Archive provides high quality appointment setting services to small and large firms in United States, United Kingdom, Canada and Australia. Our trained and experience customer service agent will track down new clients for your business whether you are selling service or products. They will make an appointment and will take all the necessary notes for the sales person which will help him/her to close the sale. All appointments set are emailed the same day therefore the chances of converting those appointments into qualified sales are extremely high.
The most recent development in Business Processing Outsourcing Industry is that most of the appointment setting campaigns are outsourced to offshore call center in order to cut the cost and maximize the profit.
Our offshore call centre is currently arranging appointment settings for missold payment protection insurance claims, mis-sold mortgages claims, mortgage queries, insurance, home improvements, education and many more. If you business need an offshore call centre to arrange appointment setting, our call center is available for long and short term call centre campaigns.
Feel free to contact info@leadsarchive for more information.
Help Line CallCentre Service
Help Line call center is an inbound call center project where customer services representatives answers the incoming calls from consumers or customers. The customers services representatives are trained professionally to answer such customer queries whether its a product inquiry or after sales question.
In United States, Canada, United Kingdom and Australia lot of companies have outsourced their incoming call center (more…)
Why Business Processing Outsourcing and Offshore Call Centers?
Crises are characteristics of our society. Not a single country in the world is free from the risk of the crisis. Most of the companies are struggling to cope with the current global financial crisis. There are various solutions available to cope with the increasing expenses such as business processing outsourcing and offshore call centre facilities.
Business processing outsourcing and offshore call centres plays a role of opportunities. Bpo industry together with call center industry In this current recession lost of companies failed to understand the importance of this industry. It is believed that whenever the key points and objectives are understood, the problem is already half solved.
In order to reduce staff lot of businesses goes for redundancies. Some companies may cut the marketing expenses. In such circumstances the only possible solution to increase sales as well to accelerate the services is to higher offshore call center facilities. Offshore call center facilities not only increase the monthly sales but also reduce the cost to 1/3. Similarly outsourcing data entry services also saves a lot finance which can be used for other important projects of the companies. In United States and United Kingdom most of the projects are outsourced to India and Pakistan. Similarly tele marking projects and inbound call centers are outsourced to Pakistan to increase the monthly sales revenue.
Offshore call center are employing thousands of personnel for companies across the world such as United States, Canada, United Kingdom and Australia. It is claimed that offshore call center agent in Pakistan are more dedicated, reliable, skilled and can operate at a much lower cost per transaction than USA, Canadian, United Kingdom and Australian Call centers.
Philippines is also considered one of the major player in Business processing outsourcing Industry also sometimes refers to as outsourced call centre world. It is also predicted that thousands of jobs will be available in next few years to for these back offices.
Due the increase in the number of call center projects much importance has been given to the customer care centers. Customer care agents and representatives are trained in order to improve the quality of the services. Majority of the Call centres are equipped with latest information technology to satisfy various client’s requirements. In USA, Canada, United Kingdom and Australia industries like insurances, technology, and banking are outsourcing their operations to various outsourcing service providers.
It will not be wrong that the best way to reduce cost is to outsource your projects to different business processing outsourcing providers and to hire an offshore call center.
Offshore call center are employing thousands of personnel for companies across the world such as United States, Canada, United Kingdom and Australia. It is claimed that offshore call center agent in Pakistan are more dedicated, reliable, skilled and can operate at a much lower cost per transaction than USA, Canadian, United Kingdom and Australian Call centers.
Philippines is also considered one of the major player in Business processing outsourcing Industry also sometimes refers to as outsourced call centre world. It is also predicted that thousands of jobs will be available in next few years to for these back offices.
Leads Generation Service
What actually is lead generation service?
Lead Generation can simply be defined as
“Identifying and locating potential customers.”
A question arise how can a business identify and locate potential customer? There are variety of programs available to generate leads. Some of the most commonly used lead generation programs are pay per click, pay per call, referrals and advertisements.
The common misconception about the lead generation is that “It is not cost effective to run a lead generation campaign” through outbound call centres. In real business world this is not true because through lead generation campaign sales are generated on daily basis. It is one of the most preferred way to maximize the sales revenue and to reduce cost of advertising.
- Leads generation is a cost effective campaign as compared with the advertising campaign.
- Advertising campaign does not give the surety of sales whereas leads generation campaign will provide effective sales.
- Leads generation campaign will target the desired market as well as consumer for your business.
- All the leads will be transferred to qualified leads by Customer Care Representatives.
- Follow up calls is available for all Leads generation campaigns.
- Only pay for the leads which successfully and effectively converted into the sales. In simple words you will only pay for the accepted leads.
- All the sales leads are generated on the requirements of different businesses.
Leads Archive provides high quality leads generation campaign at very economic price in this current market crisis. The quality and the customer satisfaction results are very high.
If your company and your business model is looking for call center to start a lead generation campaign and you are looking for customers service representatives who are
Dynamic, can discipline their self, have the power to make sound judgment, and, thus can be decisive, intuitive, have flair of innovation, customer care as well as human relation skills and dedication.
Feel free to contact us info@leadsarchive.com. Our expert will contact you within 24 hours.
Our expert customer sales agents will generate manage and nurture Business to Business and Business to Consumer leads for your business.
Importance of Call Center – Offshore Call Center Solution Provider
Call center is a facility or an application that handles incoming and outgoing calls as efficiently and economically as possible. It plays a vital role in all businesses. Every business is familiar with the importance of call center whether they are just ordinary selling goods or are providing services. In simple words we can explain it by saying that for every product and services you will need a customer support services.
How we work? Our call center customer (more…)
Benefits of Inbound Call Center- Leads Archive
Call center is one of the preferred means for various businesses to communicate with their existing as well as new customers. The first contact point or interaction point for any business is its customer service. Sometimes this point of interaction is also referred to as the help line. Call center industry is one of the fast growing industry not only in terms of economy but workforce as well.
The benefits of the inbound call center are as follow:-
- Trained customer sales representative receive calls on the behalf of the company (client).
- It is economic as compared with creating an inbound call center in the home country.
- Inbound call center increase the monthly sales.
- Increase the profit.
- Immediate feedback from customers.
- Customers are answered immediately.
- Customers will never get a busy phone line.