Call Centre for Lead Generation campaign is available for United Kingdom, USA, Canada and Australia. The call center is located offshore and it is available for short term and long term lead generation campaigns. All customer sales representatives are highly trained to generate leads for different businesses.
All leads generated will be transferred on real time basis such as hot key transfers. A list of the leads will also be emailed.
It is important to know that no free trials are available for this offer. Payment will be weekly based, initially hundred leads payment will be required to be paid in advance in order to start the campaign.
If you want to lease call centre of minimum 5 or more dedicated agents plus one program leader who will generate leads for your business, an advance payment will be required before the start of the campaigns.
Call center is one of the preferred means for various businesses to communicate with their existing as well as new customers. The first contact point or interaction point for any business is its customer service. Sometimes this point of interaction is also referred to as the help line. Call center industry is one of the fast growing industry not only in terms of economy but workforce as well.
The benefits of the inbound call center are as follow:-
- Trained customer sales representative receive calls on the behalf of the company (client).
- It is economic as compared with creating an inbound call center in the home country.
- Inbound call center increase the monthly sales.
- Increase the profit.
- Immediate feedback from customers.
- Customers are answered immediately.
- Customers will never get a busy phone line.
An inbound call center facility is where customer representatives receive incoming calls. These call are direct call from the customer. Call center agents answers the call and fill the form. The customer service depends upon the nature of the project. Sometimes in inbound call center skilled based routing is also used to forward the call to appropriate customer service representative.
For instance if its an inbound call center project for doctor’s appointment. The call center representative will answer the incoming call and fill the form and forward the request to the doctor. Most of the companies in America, Canada, Australia and United Kingdom have understand the importance of the inbound call centres and therefore there is also increase in the demand of the inbound call centres in Business Processing Outsourcing Industry (BPO). Some of the Inbound call center services we provide are as follow:-
- Helpline/ help desk
- Customer Support services
- Information support
- Research and survey support
- Business Feedbacks/Customer Feedbacks
- Handling call overflow
- Product Inquiry
- Product surveys
- Calling cards
- Taking Orders from Customers
If you are looking for inbound call center or your need an inbound call centers, feel free to contact us. We will provide you the most competent call center with experienced customer sales representatives that will meet your criteria and will help your business grow.
Outbound call center Services is call center where customers contact representatives make out bound calls to new customer as well as existing customers. These calls are made by call center agents who are professionally trained and well experienced. Sometimes skill based routing is also used to route calls to the appropriate agents. The main objectives behind the businesses to use outbound call center can be telemarketing sales, fund-raising and many more.
Majority of the businesses use out bound call center for the following services:-
- Tele-sales and Tele-Marketing
- Sales Support
- Market Research
- To make verification calls
- Customer Satisfaction Survey
- Market Surveys
- Consumer Surveys
If you are looking for a outbound call center services to make outbound calls to introduce your products you can contact us. Leads Archive offshore outbound call centers are equipped with modern technology and predictive dialers. Our call centers agents have dialed previously in USA, Australia, United Kingdom and Canada. Our previous outbound campaigns included mortgage leads, home improvement leads, insurance leads, energy leads, payment protection insurance leads, personal injury claims leads, pension leads, miss sold payment protection insurance leads, US education leads and many more.
Leads Archive will provide you a perfect solution that will match your business need.