In United States, Canada, United Kingdom and Australia lot of businesses require overflow call assistance to manage incoming and outgoing calls. The process involves automatic diversion of incoming calls to the offshore call centres which will be managing your overflow calls. The customer service representatives are professionally trained in order to attend such calls. Where needed the customer service representatives will set call back time. All incoming and outgoing calls are monitored for quality purpose.
Leads Archive provides variety of overflow call assistance services depending upon the nature of business and client’s requirement. Our overflow call center assistance is based on the objective of use of optimum resources and to generate maximum output. Therefore our services are very economic and our quality is very high as compared with other service providers. We provide overflow call assistance for USA, Canada, Australia and United Kingdom
If you are interested in knowing more about our over flow call assistance solution feel free to contact us on firstname.lastname@example.org.
Mortgage campaign is an inbound as well as outbound call center project where customer calls on inbound number of the company regarding mortgage advice. In outbound call center process call center agents...