Leads Generation Service
What actually is lead generation service?
Lead Generation can simply be defined as
“Identifying and locating potential customers.”
A question arise how can a business identify and locate potential customer? There are variety of programs available to generate leads. Some of the most commonly used lead generation programs are pay per click, pay per call, referrals and advertisements.
The common misconception about the lead generation is that “It is not cost effective to run a lead generation campaign” through outbound call centres. In real business world this is not true because through lead generation campaign sales are generated on daily basis. It is one of the most preferred way to maximize the sales revenue and to reduce cost of advertising.
- Leads generation is a cost effective campaign as compared with the advertising campaign.
- Advertising campaign does not give the surety of sales whereas leads generation campaign will provide effective sales.
- Leads generation campaign will target the desired market as well as consumer for your business.
- All the leads will be transferred to qualified leads by Customer Care Representatives.
- Follow up calls is available for all Leads generation campaigns.
- Only pay for the leads which successfully and effectively converted into the sales. In simple words you will only pay for the accepted leads.
- All the sales leads are generated on the requirements of different businesses.
Leads Archive provides high quality leads generation campaign at very economic price in this current market crisis. The quality and the customer satisfaction results are very high.
If your company and your business model is looking for call center to start a lead generation campaign and you are looking for customers service representatives who are
Dynamic, can discipline their self, have the power to make sound judgment, and, thus can be decisive, intuitive, have flair of innovation, customer care as well as human relation skills and dedication.
Feel free to contact us info@leadsarchive.com. Our expert will contact you within 24 hours.
Our expert customer sales agents will generate manage and nurture Business to Business and Business to Consumer leads for your business.
Importance of Call Center – Offshore Call Center Solution Provider
Call center is a facility or an application that handles incoming and outgoing calls as efficiently and economically as possible. It plays a vital role in all businesses. Every business is familiar with the importance of call center whether they are just ordinary selling goods or are providing services. In simple words we can explain it by saying that for every product and services you will need a customer support services.
How we work? Our call center customer (more…)
Benefits of Inbound Call Center- Leads Archive
Call center is one of the preferred means for various businesses to communicate with their existing as well as new customers. The first contact point or interaction point for any business is its customer service. Sometimes this point of interaction is also referred to as the help line. Call center industry is one of the fast growing industry not only in terms of economy but workforce as well.
The benefits of the inbound call center are as follow:-
- Trained customer sales representative receive calls on the behalf of the company (client).
- It is economic as compared with creating an inbound call center in the home country.
- Inbound call center increase the monthly sales.
- Increase the profit.
- Immediate feedback from customers.
- Customers are answered immediately.
- Customers will never get a busy phone line.
Inbound Call Center Services
An inbound call center facility is where customer representatives receive incoming calls. These call are direct call from the customer. Call center agents answers the call and fill the form. The customer service depends upon the nature of the project. Sometimes in inbound call center skilled based routing is also used to forward the call to appropriate customer service representative.
For instance if its an inbound call center project for doctor’s appointment. The call center representative will answer the incoming call and fill the form and forward the request to the doctor. Most of the companies in America, Canada, Australia and United Kingdom have understand the importance of the inbound call centres and therefore there is also increase in the demand of the inbound call centres in Business Processing Outsourcing Industry (BPO). Some of the Inbound call center services we provide are as follow:-
- Helpline/ help desk
- Customer Support services
- Information support
- Research and survey support
- Business Feedbacks/Customer Feedbacks
- Handling call overflow
- Product Inquiry
- Product surveys
- Collections
- Travel
- Mortgage
- Calling cards
- Appointments
- Taking Orders from Customers
If you are looking for inbound call center or your need an inbound call centers, feel free to contact us. We will provide you the most competent call center with experienced customer sales representatives that will meet your criteria and will help your business grow.
Business Processing Outsourcing
Business Processing Outsourcing (BPO) is where operation and responsibilities is outsourced to a third party service provider.