What actually is lead generation service? Lead Generation can simply be defined as “Identifying and locating potential customers.” A question … Continue reading »
Call center is a facility or an application that handles incoming and outgoing calls as efficiently and economically as possible. … Continue reading »
Call center is one of the preferred means for various businesses to communicate with their existing as well as new … Continue reading »
An inbound call center facility is where customer representatives receive incoming calls. These call are direct call from the customer. … Continue reading »
Business Processing Outsourcing (BPO) is where operation and responsibilities is outsourced to a third party service provider.